Jack in the Box

Reviews

• Gwen B.

  star star star star star 11 June 2026

  LOVE the milk shakes here!!!  Especially the Oreo one.  During the holidays..they have an Oreo/peppermint one that is mind blowing.  
  
  JIB is a Local fav!!!

• Greg D.

  star star star star_border star_border 10 June 2026

  When traveling to and from San Francisco and Sacramento if you miss the Hunter Hill Safety Rest Area in Vallejo, this is the next closest stop for restrooms.   It's actually in Fairfield but closer to Vallejo, on I-80 of course.
  
  This location always has clean restrooms and a friendly staff.   The food has always made when you order when I stop it so it's hot and the best example you can get from Jack-in-the-crack.   Perhaps a better choice than the Hunter Hill Rest Area as it doesn't have any hot food.

• Atif J.

  star star star star star 7 June 2026

  Got my food decently quick for a 3 am sat morning. Everything was piping hot.
  
  One thing that annoyed me was a fish sandwhich meal is $4 but a sandwich alone is 3.69. Predatory pricing so for an extra 0.30 cents i got the fries and extra drink too

• W W.

  star star star_border star_border star_border 28 May 2026

  Not up to Jack's normal
  
  The only reason I stop at this Jack in the Box is that it is a quick off and on I-80.   The quality of the food and service is lacking at this location compared to other Jack in the Box's..........

• Norma I.

  star star star star star_border 24 May 2026

  This has been one of my ultimate to go spots for a late night snack since I was 18 years old. My girls & would stop through here for our 2 for ,99 tacos, which are now 2 for $1.19. Still such a deal! I even remember when my mom would stop through here on her way home from church and buy $5.00 or $10.00 worth of tacos. Then when she got home, she would shred some lettuce, cut up some tomatoes, dice some onions, shred some mozzarella and cheddar, and of course the cut up avacados and jalapenos! And we would have a full on taco bar! Mom loved Jack In The Box tacos! How could you not, after doctoring them up so much!
  
  The great thing about this Jack In The Box is that I have never had anything but hot, made to order food from this place. And I've been coming to this one for like over 20 years! That is saying a whole lot! Even the tacos, which I have tasted at other JITBs, have always tasted fresh! I have been to others that didn't! The food is not the problem.
  
  The biggest problem I noticed about this JITB is the shortage if staff, especially on the late night shift. Even now, as I sit here eating my taco, I witnessed 3 cars turn around and leave after waiting in line for over 25 minutes. There are only 2 people working this shift. One is at the drive-thru window, taking orders and delivering, and the other worker is cooking. The line is around the parking lot, clear over to the entrance of the parking lot! It's not the staff"s fault! It's the lack of staff! Those two people are doing the best they can! I feel so bad for them. I would suggest to the owner or management staff, if you don't want to continue to lose customers, hire one or two more people to work the late night shift. Maybe get one really quick worker to try and speed things along when the line gets to be so long.
  
  I wanted to give this place a 5 star review, but I had to take off one for the lack of service. I also removed one for that new Triple Cut Premium Cheese Bacon Burger. It was not worth the $5.00 price of the burger! And I ordered 2 of them! One for myself and one for my friend. $10.00 for 2 burgers that could have been done much better! I loved the soft, brioche type bun, and the pattie itself was tasty, but there wasn't enough substance for a $5.00 burger. Shredded lettuce would have been nice, maybe some diced onions, and some special sauce. It was pretty dry! The only thing that saved it was the bun! I still think I could have went to Burger King and got Whoppers for less and it would have been tastier. I should have just stuck with our tacos from here. I'll know better next time!
  
  I thought it over and I added back a star to this JITB. I decided that even though I felt the burger I purchased was overpriced and lacked luster, I do not think this JITB should be penalized for an item that is on their menu, which they have no control over. This is a fast food chain. They all make similar if not exactly the same menu items which they are informed to offer. The burger was cooked fine and was probably exactly how it was suppose to be. Therefore, this JiTB receives 4-stars!!